shop order process
Browse the shop!
Need a custom item? Visit the ‘custom orders’ tab or contact us/submit an inquiry and we will get back to you!
Customize your selections!
1. If item includes a digital proof–proof will be sent 1-2 business days after receiving your order. Digital proofs will be sent to submitted email.
2. Questions about shapes or colors? You can view our design guide under “Guides”. You can also purchase a sample pack in our shop
3. Still have questions? Send us an email and/or reference the item(s) in question and we’ll get back to you as soon as we can!
Purchase!
Free standard shipping on orders over $150
Time to prepare an order for shipping will vary depending on if it is a shop item or custom request item.
1. SHOP ITEMS (up to 7 business days) to process.
Once order is placed, it will take 7 business days (M-F) to process, have the item made, and ready to ship.
2. CUSTOM ORDERS ( 3-4 weeks)
If you have a custom request, a minimum of 4 weeks is required to design, make, and process your order before shipping.
We may be able to accommodate orders with shorter lead times on a case-by-case basis. Please don’t hesitate to reach out to us with your specific needs.
Free standard shipping on orders over $150
Shipping time may vary: up to 5 business days (without delays)
The estimated delivery date/pickup for your order will be displayed at checkout, based on the shipping option you have selected.Please note that this estimate already includes processing time.
However, please allow approximately 2 weeks for delivery of your item(s), factoring in a processing time of 5-7 business days and a shipping time of up to 5 business days. If you need your item(s) sooner, rush shipping is available.
We may be able to accommodate orders with shorter lead times on a case-by-case basis. Please don’t hesitate to reach out to us with your specific needs.
Keep in mind, holidays and any other delays (out of our control) may affect delivery/shipping time.Processing + Shipping
The estimated delivery date/pickup for your order will be displayed at checkout, based on the shipping option you have selected.
Please note that this estimate already includes processing time.
We may be able to accommodate orders with shorter lead times on a case-by-case basis. Please don’t hesitate to reach out to us with your specific needs.
If you do not receive a confirmation or email from us, we recommend checking your junk mail or spam folder.
Processing
with standard shipping
Item(s) | Time |
---|---|
Shop Item(s) | ~2 weeks |
Custom Item(s) | ~4 weeks |
Shipping Options + Upgrades
Option | Delivery | Cost |
---|---|---|
Local Pickup | 5-7 business days | FREE |
Standard | 3-5 Business Days | $5 |
Free Shipping over $150 | 1-3 Business Days | FREE |
Priority | 1-3 Business days | $20 |
UPS Next Day Saver | End of Next Business Day | $40 |